Legal

Capillary Actions Subscription Terms

Version 1

Who this agreement applies to

These terms govern self-service subscriptions to Capillary Actions purchased from Allogy LLC by businesses and other organizations. By accepting these terms at Checkout, you confirm that you are authorized to accept them and purchase the subscription on behalf of your organization. If your organization has a separately signed agreement with Allogy that covers the subscription, that agreement controls where it conflicts with these terms.

Your subscription

Allogy will make Capillary Actions available to your organization during your subscription, subject to the features and limits of the plan you select. Your organization is responsible for managing access to its workspace, keeping account credentials secure, and ensuring that it has the rights and permissions needed to submit content to the service. Allogy handles personal information as described in its Privacy Policy. Any separately agreed data-processing terms govern the processing they cover.

Free trial

An eligible organization may receive one 14-day Starter trial on its first Capillary Actions subscription. A payment method is required to start the trial. If you cancel before the trial ends, Allogy will not charge the first Starter subscription fee. Otherwise, when the trial ends, you authorize Allogy to charge the payment method on file at the monthly price shown at Checkout, plus applicable taxes. If you choose to upgrade during the trial, review the price and charge timing shown before confirming the upgrade. An upgrade can end the trial and start paid billing immediately.

Billing and automatic renewal

If your subscription starts without a trial, you authorize Allogy to charge the amount shown at Checkout when you subscribe. Your paid subscription renews monthly at the applicable subscription price, plus applicable taxes, until canceled. Allogy will notify your organization in advance of any price change and state when it takes effect so you can cancel before the new price applies.

Cancellation

An organization administrator can cancel online from the workspace’s Billing page. Cancel before the trial ends to avoid the first Starter subscription charge, or before the next renewal to avoid the next monthly charge. Your access continues until the end of the trial or paid period, as applicable. Keep the cancellation confirmation and effective date for your records. If you cannot access Billing, contact info@allogy.com for help.

Refunds

Subscription fees are generally nonrefundable. Canceling stops future renewals and does not create a prorated refund or credit for unused time in the current paid period. Allogy will correct duplicate charges and other billing errors. Refunds are also available where required by applicable law or expressly provided in a separate written agreement with Allogy. To report a billing error or request a refund, email info@allogy.com with your organization name and invoice number. Please do not include full card details.

Changes to these terms

Allogy will give your organization advance notice of material changes and identify when they take effect. Where renewed acceptance is required, Allogy will ask an authorized administrator to accept the updated terms. You can cancel before a change takes effect using the process above.